If you have problems running the programs check the following before calling for technical assistance:

1. Check for proper loading and installation
2. Check your computer for adequate RAM 16MB or more
3. Monitor -Check color settings -(256 x 640 x 480 pixels) or more
4. Make sure that the sound card is working properly
5. Check for Quick Time 4.0 (Movie Player) and make sure it is installed. If you do not have, reinstall and set up during installation of the program. Quick Time 4.0 is in the Program Folder. (Windows & Mac)
6. Uninstall the program and restart your computer. Then reinstall the program.

Your satisfaction is our number one goal.

For any other support issues email: reginald.oxendine@arrowinc.com